Privacy Policy for SwanMed Caregivers

Effective Date: [Insert Date]

SwanMed Caregivers ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://swanmedcaregivers.ca] (the "Site"), apply for jobs, or inquire about our caregiving services.

Please read this Privacy Policy carefully to understand what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

1.1 Personal Information You Provide

When you apply for a job with SwanMed Caregivers or use our website to submit your application, we collect the following personal and professional information necessary for employment and compliance purposes:

• Full name
• Contact information (email address, phone number, mailing address)
• Date of birth
• Social Insurance Number (SIN) or equivalent (where required for employment verification)
• Valid professional nursing license or registration number (e.g., RN, RPN, PSW license)
• Proof of current vaccination status, including COVID-19 and other relevant vaccinations
• Tuberculosis (TB) test results or clearance certificate
• Police background check or criminal record verification
• Work history, employment references, and qualifications
• Education credentials and certifications
• Health information relevant to your ability to perform nursing duties safely
• Emergency contact information
• Any other documentation or information required by regulatory bodies or to comply with legal employment standards

This information helps us verify your credentials, ensure compliance with healthcare regulations, and maintain a safe working environment for clients and staff.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage caregiving services and job applications
• To communicate with you, respond to inquiries, and provide customer support
• To verify your identity and qualifications (for employment purposes)
• To process payments and manage billing (if applicable)
• To improve our website, services, and user experience
• To send you updates, newsletters, and marketing communications (only with your consent)
• To comply with legal obligations and protect our legal rights

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service providers and partners who assist us in operating the website, managing applications, and delivering services (under strict confidentiality agreements)
• Government and regulatory authorities when required by law or to protect our legal rights
• Emergency contacts or healthcare professionals when necessary for your safety or caregiving services
• In case of a business transfer (e.g., merger, acquisition), your information may be transferred to the new entity

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver targeted advertising (only with consent)

You can control or disable cookies through your browser settings; however, some parts of the site may not function properly if cookies are disabled.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted connections (SSL/TLS)
• Access controls and employee training
• Regular security assessments

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you have the following rights regarding your personal information:

• The right to access and receive a copy of your data
• The right to correct or update your information
• The right to request deletion or restriction of your data
• The right to withdraw consent (where processing is based on consent)
• The right to object to certain processing activities
• The right to data portability

To exercise these rights, please contact us at the email address below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Please check back periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

SwanMed Caregivers

Email: info@swanmedcaregivers.ca

Phone: [Insert Phone Number]

Address: [Insert Physical Business Address]

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.